Ever wondered what a first day as a new employee at the White House looks like?
What about a first day as the very first employee of a brand-new government service designed to remake the way people and businesses interact with their government online?
From parking forms to press conferences, from orientation to setting a new BlackBerry password to meeting with senior advisors, follow along as Mikey Dickerson, Administrator of the newly created U.S. Digital Service, makes his way through day one.
Formally launched by the Administration on August 11, the U.S. Digital Service is a small team of our country’s brightest digital talent that will work with government agencies to find more effective ways to use technology to improve the service, information, and benefits they provide.
“For me, this whole government adventure started last October, when I got asked to be part of the group that worked on HealthCare.gov.”
–Mikey Dickerson, U.S. Digital Service Administrator
Mikey Dickerson was first tapped by the Administration last fall, when he joined the team that helped fix HealthCare.gov. And moving forward, he’ll draw on 13 key “plays” drawn from private and public-sector best practices that, used together, will help government agencies provide services that won’t only work better for users — they’ll take less time and money to operate.